The Service Mindset: Enhancing Your Customer-centric Skills

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[img]https://i.postimg.cc/52FnK33B/Featured-image.jpg[/img]
Released 4/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: General | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 184 MB


In this course, develop your skills to adopt a customer-centric mindset that drives business growth. Expert Robbie Kellman Baxter teaches you how to serve the whole customer to maximize satisfaction, retention, and customer lifetime value. Learn how to apply a service mindset to de-escalate situations and improve KPIs, deliver and quantify customer-centricity through measurement best practices, and respond to challenges that arise when providing customer-focused service. Plus, Robbie shows you how to recognize and pursue roles in highly customer-centric organizations. Join Robbie in this course to get practical guidance in the four key areas of developing a service mentality and build the skills to focus on customers and boost your service performance.
Homepage

https://fikper.com/8ZtciymPeA/The_Service_Mindset_Enhancing_Your_Customer-Centric_Skills.rar.html

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