Social Engineering How Crowdmasters, Phreaks, Hackers, and Trolls Created a New Form of Manipula...

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English | 2022 | ISBN: ‎ 0262543451 | 342 pages | True PDF | 14.58 MB
Manipulative communication-from early twentieth-century propaganda to today's online con artistry-examined through the lens of social eeering.

The United States is awash in manipulated information about everything from election results to the effectiveness of medical treatments. Corporate social media is an especially good channel for manipulative communication, with Facebook a particularly willing vehicle for it. In Social Eeering , Robert Gehl and Sean Lawson show that online misinformation has its roots in earlier techniques: mass social eeering of the early twentieth century and interpersonal hacker social eeering of the 1970s, conveg today into what they call "masspersonal social eeering." As Gehl and Lawson trace contemporary manipulative communication back to earlier forms of social eeering, possibilities for amelioration become clearer.
The authors show how specific manipulative communication practices are a mixture of information gathering, deception, and truth-indifferent statements, all with the instrumental goal of getting people to take actions the social eeer wants them to. Yet the term "fake news," they claim, reduces everything to a true/false binary that fails to encompass the complexity of manipulative communication or to map onto many of its practices. They pay special attention to concepts and terms used by hacker social eeers, including the hacker concept of "bullshitting," which the authors describe as a truth-indifferent mix of deception, accuracy, and sociability. They conclude with recommendations for how society can undee masspersonal social eeering and move toward healthier democratic deliberation.

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